.png)
.png)
Platform Features
Powerful Features to Drive
WhatsApp & Customer Growth
Explore our comprehensive suite of tools built to automate conversations, run high-converting broadcast campaigns, collaborate in a shared team inbox, and scale with robust APIs.
Instant Setup
Scan QR code or link Meta Business API to go live in under 5 minutes.
Meta Verified Security
Official WhatsApp Cloud API architecture ensuring end-to-end reliability and compliance.
Smart Auto-Replies
Never miss a lead outside business hours with automated out-of-office triggers.
Custom Integrations
Connect your favorite tools, CRMs, Google Sheets, or custom backend services.
Interactive Templates
Send messages with quick-reply buttons, call-to-action links, and media headers.
Multi-Agent Support
Empower your entire sales and support team to work together under one phone number.
Visual Automation & AI Chatbot Builder
Build 24/7 intelligent conversational bots without writing code.
Design complex conversation flows using our intuitive drag-and-drop canvas. Trigger automatic replies, collect lead details, handle FAQ queries, and hand over complex chats to live human agents effortlessly.
Key Capabilities:
- Visual drag & drop flow builder
- Keyword & condition-based triggers
- Interactive WhatsApp buttons & list menus
- Automated human-agent handover
- Webhook & API action integration
Unified Team Inbox for All Channels
Collaborate with your team and respond to every message in real time.
Connect WhatsApp Business API, WhatsApp QR, Instagram Direct, and Telegram into one single shared dashboard. Assign conversations to specific agents, set custom tags, leave internal notes, and track customer history seamlessly.
Key Capabilities:
- Shared multi-agent inbox
- WhatsApp, Instagram & Telegram support
- Internal team chat notes & user tagging
- Automated lead routing & assignment
- Canned responses & quick replies
Bulk Campaigns & Meta Broadcasting
Reach thousands of customers instantly with high open rates.
Create Meta-approved rich media message templates with dynamic placeholders and interactive action buttons. Send targeted bulk broadcasts to your phonebook contacts and monitor real-time delivery and read metrics.
Key Capabilities:
- Meta-approved template manager
- Bulk phonebook CSV import & export
- Scheduled broadcasts with rate-limiting
- Interactive CTA buttons & media attachments
- Detailed delivery, read & click analytics
Developer REST API & Event Webhooks
Seamlessly integrate WhatsApp into your existing software stack.
Power your CRM, web applications, e-commerce stores, or SaaS platforms using our robust REST API. Receive real-time webhooks for incoming messages, delivery statuses, and campaign execution results.
Key Capabilities:
- High-throughput REST API endpoints
- Real-time event webhooks for message events
- WhatsApp QR API for rapid device connection
- SDK libraries & code snippets
- Secure API key authentication
Contact CRM & Visual Deal Pipelines
Manage lead status and track customer journeys end-to-end.
Organize contacts into custom segments, tag qualified prospects, and track deals using intuitive visual Kanban boards. Keep every conversation attached to the customer profile for full context.
Key Capabilities:
- Unlimited contact storage & custom fields
- Visual Kanban boards for sales & support
- Contact history & multi-channel activity logs
- Phonebook group management
- Export & import contact data effortlessly
Real-time Analytics & Performance Tracking
Make data-driven decisions to optimize campaign ROI and team speed.
Gain full visibility into message volumes, campaign conversion rates, flow execution stats, and agent response times. Export detailed reports to measure success and improve efficiency.
Key Capabilities:
- Live campaign performance dashboards
- Flow execution & webhook status logs
- Agent response time & resolution metrics
- Message delivery rate breakdown
- Exportable CSV & PDF reports
Ready to Supercharge Your Customer Conversations?
Join thousands of businesses already growing faster with ResilioHub WhatsApp Business API, AI Chatbots, and Unified Inbox.